IT Services For Riverside,CA and Southern California Businesses
Say Goodbye to IT Headaches and Hello to Business Success With Our IT Support
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Managed IT Services
Grow your business and we wil be there with you, every step of the way!
Cloud Computing Solutions
24/7 access to all of your information, right at your finger tips!
Cybersecurity Protection
Don't leave your business vulnerable to ransomware attacks. Get protection now!
Data Backup & Recovery
Nerve lose information again with our data backup and recovery services.
VoIP Phone Systems
Never miss a call again. Get the phone features you're gonna love!
why choose us
4 Big Reasons to Choose Captain IT to Support Your Computer Network
NO Nickel n' Diming
Many IT companies attract clients with low monthly rates; however, they later charge extra fees for even minor tasks to increase revenue. At Captain IT, we prioritize transparency and honesty by informing our clients of all costs upfront and avoiding additional charges for small or unimportant tasks. This approach has helped us build trust and maintain positive client relationships for many years.
NO Waiting for Days
It's a common problem that some IT companies and consultants fail to manage their workload effectively, resulting in delayed response and resolution times to customers' needs. And it gets worse when clients seek help and encounter unresponsive or annoyed customer service. At Captain IT, we firmly commit to prioritizing our client's needs and delivering prompt solutions with a Sense of Urgency. Our phone lines are always answered live, without any automated phone tree, and we strive to address critical issues within just 5 minutes of receiving them.
NO Band-Aids!
Isn't it frustrating when a problem is "fixed" and the following the same problem reoccurs? Far too many IT companies neglect to check their work. At Captain IT, instead of reacting and sending clients into a break-fix cycle, we strive to identify the root cause and correct the problem permanently by testing and verifying the solutions several times. We emphasize being tenacious at resolving technical issues accurately and effectively, so the same problem does not reappear.
NO Fearmongering
Many IT companies use fear tactics to attract new clients to sign up for cybersecurity services. At Captain IT, we believe cyber threats and risks are very real. However, our approach is focused on honesty and adding value to our clients through providing accurate information and creating a technology roadmap to address any deficiencies rather than resorting to fearmongering.
Protect Your Business with Our IT Security Solutions Today!
About
Captain IT
Captain IT is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Riverside County. Our team of talented IT professionals can solve your IT nightmares once and for all. Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Captain IT is here to team up with you and your company for expert support.
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testimonial
Review From Our Clients
Captain IT has very friendly staff. Our rep was Jesus and I would highly recommended them since they are always there to answer any questions and if they miss your call they will call you right back.
Great experience. On time and very knowledgeable.
Our old IT guy had not updated our computers for 2 years and I could never get a hold of him when we needed quick assistance. Captain IT took over and cleaned up our network. Their response times are fantastic. Great computer support service!
I was in a jam with an IT issue and was referred to Captain IT. I called them, explained my situation, and they scheduled a same-day appointment at my office. Jesus from Captain IT showed up on time shortly thereafter and resolved my problems fully, He was professional, thorough and left when we both confirmed I was back up and running smoothly. Captain IT was excellent, and I would definitely recommend them.
Setting up access as a remote employee and Captain IT addressed all my needs and issues very fast. They were very professional and I would highly recommend them for any IT service you need!
The entire team is great! Jesus is always extra helpful.
Anthony & Kevin were excellent partners in executing a network reconstruction plan with many moving parts. They were both patient, prompt and professional in addressing my company's needs and explaining their solutions to me. Well done gentlemen!
They helped us to integrate our phones with our CRM and increased our productivity and efficiency. The process was quick, easy and seamless. These guys are the fast and professional.
Jesus has always been so helpful with all our computer/internet needs.
I had some questions about a program on my computer at work and called Captain IT, Jon took my call, he was very helpful . I can now understand the program and am very grateful for the responsive assistance.
Anthony & Kevin were excellent partners in executing a network reconstruction plan with many moving parts. They were both patient, prompt and professional in addressing my company's needs and explaining their solutions to me. Well done gentlemen!
Captain IT is great to work with. Super knowledgeable, and great help when needed.
I had some questions about a program on my computer at work and called Captain IT, Jon took my call, he was very helpful . I can now understand the program and am very grateful for the responsive assistance.
We hired Captain IT for our IT needs and we are very happy with our decision and the quality of services received at this point. Anthony and his team are very responsive and clearly want to deliver excellent service that allows one to operate without any major hiccups that take away from the bottom line.
John is great! No matter how many times I call, he is always happy to assist. Anthony is awesome. Very knowledgeable.
Great Experience with Captain IT, They are AWESOME! Anthony and John are so friendly and professional when it comes to my computer issues.
I called and needed to have my scanner connected. I had gotten a new printer and it did not recognize my scanner. It was taken care of immediately and Jesus was wonderful to work with. Very in fact extremely courteous.
Captain IT Support staff is amazing. Betsy is always so friendly and full of life. Jesus, Adrian and Dennis are more than helpful when it comes to our computer needs.
So so pleased with Captain IT. They are amazing! Always available when you are in need. They are prompt and very pleasant to work with. Very respectful and professional. I would highly recommend them to anyone. Thank you so much Adrian, Jesus, Xavier, Anthony, Jesse. Thanks for all your hard work and Knowledge. Lil (Office Manager)
I had a great experience with Captain IT, They answer my call right away and were able to offer fast service. my computer problem was resolve within the hour and was able to get back to work right away. Jesus was knowledgeable and Professional. Will definitely give them a call again 🙂
Captain IT was called in for an emergency service and they were able to come in and help us get back up and running immediately. We were very impressed with their professionalism and responsiveness.
I was in a jam with an IT issue and was referred to Captain IT. I called them, explained my situation, and they scheduled a same-day appointment at my office. Jesus from Captain IT showed up on time shortly thereafter and resolved my problems fully, He was professional, thorough and left when we both confirmed I was back up and running smoothly. Captain IT was excellent, and I would definitely recommend them.
This company is top notch! Very professional to work with. Any time we have an issue we get a quick response and they start working with us to resolve it right away. Jesus is always there to answer any of our questions we have. Jesus responds quickly and is , informative, reliable, very knowledgeable and professional. Thank You Captain IT!
This was so easy! Very helpful and my problem was resolved quickly!
Captain IT is always quick and friendly when helping with our computer or phone issues. Their customer service is amazing and their service reps are always friendly, efficient and knowledgeable.
Very Helpful!
Mark and Jesus were both were very professional and courteous. They took time to understand the nature of the problem; explained their services/billings and solved the problem in minutes. I highly recommend using Captain IT. It is nice that they are also local but they can also help remotely. Thank you both.
It was a very straightforward visit. Jesus explained the procedures and made it easy to understand, timely and professional. I feel very comfortable recommending Captain IT!
Very polite, always on time and extremely helpful. Jesus walked me through the steps of what I needed help with. Highly recommend, will be using for all future IT needs.
Jesus has always been so helpful with all our computer/internet needs.
Great work! Network went down, Captain IT replaced a complicated router setup in less than an hour. 5 Stars
Great and helpful crew! Always reliable!
The service was fantastic. We found issues that were able to be resolved quickly. We will be using them for our regular service provider from now on.
The guys over there at Captain IT are very quick at getting back to you when you have an issue. They walk you right through the issue over the phone, or they remotely take over your screen to fix the problem. Jesus and Daniel are always very professional and friendly, I would highly recommend this company to others.
The personal are knowledgeable, on time and polite. The company as a whole is very proactive and on top of things.. We could not be happier with their service. and glad we are on board the Captain IT.
I had a great experience with Jesus ( tech) was awesome he came early took care of all my IT issues in my office. will be recommending him to my business group
Their team is so knowledgeable and always helpful
The entire team is great! Jesus is always extra helpful.
Our office has been using Captain It for a few years now and we always receive great service. Jesus is very helpful, friendly and always responds to our IT situations in a timely matter.
Zuum loves Captain IT!
Jesus was very thorough and detailed. Would be more than happy to have him back over if and when needed
They have been super helpful throughout our whole integration with them. I have asked Jesus a million questions and he's answered all of them and worked out all the kinks in our system. Highly recommended!!
Awesome service!
Our company has been using Captain IT for the past few years and have not regretted it once! Their staff is friendly, helpful and quick to respond to our issues. We are happy with the service we have revived. Our office would recommend other businesses whether it's small or big.
Very Knowledgeable and Very Fast, they are also patient with clients who may not understand the way IT works.
I receive excellent customer service with Captain It. They have a quick response and are a pleasure to work with.
Captain IT set up our computer network, VoIP phone system, email system, and everything else we needed to get our business up and running. They have been nothing short of awesome. They are just a phone call away and assist with any issues immediately. I highly recommend Captain IT and their IT support services!
Our old IT guy had not updated our computers for 2 years and I could never get a hold of him when we needed quick assistance. Captain IT took over and cleaned up our network. Their response times are fantastic. Great computer support service!
Great peace of mind to have a local IT Management team to provide same day service in connecting our High Speed Fiber to our clients network.
Captain IT is very responsive and thorough he and his team are knowledgeable and helpful in solving any issues I have. I strongly recommend them.
Friendly service and a great staff. Captain IT has the team and experience you can count on for all your network and computer needs.
Captain IT is terrific! They are super knowledgeable, dependable; always on time and always take care of our needs. I highly recommend them.
Outstanding customer service ! I had lot all internet an d phone. They were here withing the hour and fix within an hour. I will call them again for there service when have a need.
glorious years
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Protect Your Business with Our IT Security Solutions Today!
Experience Hassle-Free Computing: Comprehensive Computer Support Solutions in Riverside, CA
Say Goodbye to Computer Woes
Captain IT is a leading IT services provider based in Riverside, California. Our mission is to provide comprehensive and innovative technology solutions to businesses of all sizes, helping them to streamline their operations, enhance their productivity, and achieve their goals.
We offer many IT services, including network management, cybersecurity, data backup and recovery, cloud computing, software development, and more. Our team of experienced and certified professionals is dedicated to delivering high-quality services that meet each of our client’s unique needs.
At Captain IT, we build long-term relationships with our clients based on trust, transparency, and mutual respect. We strive to be a true partner to our clients, providing them with the guidance and support they need to succeed in today’s fast-paced and ever-changing business environment.
What We Offer:
Managed IT
Captain IT provides comprehensive managed IT services to businesses in Riverside. This includes proactive monitoring and maintenance of IT systems, troubleshooting of technical issues, and regular software updates to ensure optimal performance of hardware and software systems. With managed IT services, businesses can benefit from increased efficiency, reduced downtime, and improved productivity.Cybersecurity
In today’s digital age, cybersecurity is a critical concern for businesses. Captain IT offers a range of cybersecurity solutions, including firewalls, antivirus software, and intrusion detection systems. These solutions help protect businesses from cyber threats like malware, phishing attacks, and data breaches. By ensuring the security of their IT systems, businesses in Riverside can safeguard their sensitive data and protect their reputation.Cloud Computing
Captain IT offers cloud computing solutions that allow businesses to store and access data and applications over the internet. This enables businesses to work from anywhere, anytime, and on any device. Cloud computing also offers scalability and flexibility, allowing businesses to expand or scale down their IT resources as needed quickly. With cloud computing, businesses in Riverside can improve their productivity, reduce costs, and enhance their data security.Data Backup
Data loss can be catastrophic for businesses. Captain IT provides data backup and recovery solutions to ensure companies can recover their data in the event of an unexpected data loss. This includes regular backups of critical data and disaster recovery planning to minimize the impact of a data loss event. With data backup and recovery services, businesses in Riverside can ensure the continuity of their operations and protect their valuable data.VoIP Phone
Captain, IT offers VoIP phone solutions that allow businesses to make and receive phone calls over the internet. This gives companies greater flexibility, as they can easily create and receive calls from anywhere, using any device. VoIP phones also offer cost savings compared to traditional phone systems. With VoIP phone solutions, businesses in Riverside can enhance their communication capabilities, increase their accessibility, and reduce their communication costs.Why Choose Captain IT?
Captain IT sets itself apart from other IT service providers in several ways:
- Expertise and Experience: Captain IT has a team of highly skilled and experienced IT professionals who are dedicated to providing exceptional IT services to their clients. They stay up-to-date with the latest technologies and industry trends to ensure their clients receive the best solutions.
- Customer Service: Captain IT is committed to providing excellent customer service. They understand that every business has unique needs and challenges and work closely with their clients to provide tailored solutions that meet their specific requirements. They are always available to answer questions, provide support, and ensure that their clients are satisfied with the services they receive.
- Tailored Solutions: Captain IT understands that one size does not fit all when it comes to IT solutions. That’s why they provide customized solutions to each client’s needs. They take the time to understand their client’s businesses, goals and challenges to develop solutions to help them succeed.
- Competitive Pricing: Captain IT offers competitive pricing without compromising on the quality of its services. They believe in transparency and honesty in their pricing and work with their clients to ensure they get the best possible value for their investment.
Frequently Asked Questions
How much does it cost to hire Captain IT?
The cost of hiring Captain IT depends on the services you require, your business size, and your IT infrastructure’s complexity. We offer customized solutions to meet the specific needs of our clients, and our pricing is based on a per-user or per-device basis. Contact us for a quote tailored to your needs.What is included in managed IT services?
Managed IT services typically include proactive monitoring and maintenance of your IT infrastructure, helpdesk support for end-users, cybersecurity solutions, data backup and recovery, and IT consulting services. At Captain IT, we offer customizable managed IT services to meet your business’s unique needs.How do I know if my business needs cybersecurity solutions?
All businesses, regardless of size, industry, or location, need cybersecurity solutions to protect their sensitive data and systems from cyber threats. Cybercriminals are constantly evolving their tactics and finding new ways to breach networks and steal data, so it’s crucial to have robust cybersecurity measures in place. Contact us to assess your business’s cybersecurity needs and determine the appropriate solutions.Testimonials From Clients
- “Captain IT has been an absolute lifesaver for our business. They have helped us troubleshoot technical issues and implement new software systems. Their team is incredibly knowledgeable and always goes above and beyond to meet our needs. We couldn’t be happier with their service!” – Sarah
- “We’ve been working with Captain IT for several years and couldn’t be more impressed with their expertise and dedication. They’ve helped us streamline our operations, improve cybersecurity, and stay current with the latest technologies. Their customer service is top-notch, and they’re always available to answer our questions.” – John
- “Captain IT has been an invaluable partner for our organization. They’ve helped us navigate complex IT challenges, and their guidance and support have been instrumental in our success. Their team is responsive, professional, and always willing to go the extra mile to ensure our satisfaction. We highly recommend them to anyone looking for reliable IT services.” – Susan
- “We switched to Captain IT after several frustrating experiences with other IT providers, and we’re so glad we did. They’ve been a game-changer for our business, helping us optimize our systems, improve productivity, and reduce downtime. Their team is friendly, knowledgeable, and genuinely cares about our success. We couldn’t be happier with their service.” – Mark
- “Captain IT has been an excellent partner for our healthcare organization. They’ve helped us implement new electronic health records systems, ensure HIPAA compliance, and address cybersecurity threats. Their team is responsive, knowledgeable, and always willing to go above and beyond to meet our needs. We’re grateful to have them on our team.” – Lisa
Contact Us
Thank you for considering Captain IT as your trusted IT services provider. We look forward to working with you and helping your business thrive. Our team of experts is dedicated to providing high-quality and reliable IT solutions to help your business thrive. We are here to assist you with any inquiries or concerns. Please find below our contact information:
Address:
Captain IT
1465 Spruce St Suite B
Riverside, CA 92507
United States
Phone Number:
9513354650
Email Address:
Contact Form:
You can also reach us through our website’s contact form by visiting https://captainit.com/contact-us/ . Our team will get back to you as soon as possible.
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