Quick Response IT!
We all know that’s hard to find nowadays. As your reliable computer network experts, we’re always ready to help. We always answer our phones live, and if for some reason we miss your call, we call our clients back within 5-10 minutes (the average IT industry response time is 4-6 hours or longer). Unlike many “tech guys,” we don’t ask our clients to wait days or weeks for service. We respond to technical issues immediately. We have customer service norms that communicate the expected response times/resolution times for many common problems. Our goal is to consistently over-deliver on our promises.