About Captain IT

Captain IT is your trusted managed service provider in Los Angeles, California, specializing in providing tailored IT solutions for various industries, including construction and manufacturing. Since 2010, we have been offering a comprehensive range of services, including managed IT services, robust cybersecurity, IT consulting, and remote and onsite support, ensuring that your entire IT infrastructure operates securely, efficiently, and reliably. Our deep industry expertise allows us to address your business’s unique challenges, delivering proactive IT support that enhances your operations and drives success.

Why Trust Captain IT?

Captain IT delivers trusted, customized IT services for businesses in the Los Angeles area, ensuring reliable, tailored support that meets your unique needs and helps your business thrive. Our commitment to excellence and results-driven approach guarantees that we consistently deliver our clients the highest quality of service.

Fixed Fee Structure

Our fixed fee structure ensures predictable, transparent pricing with no hidden costs. This pricing model allows Los Angeles businesses to budget confidently, avoiding financial surprises while receiving consistent, reliable IT support for their IT infrastructure for smooth business operations. We adhere to strict SLA (Service Level Agreements) to guarantee timely and effective service delivery.

Quick Response

We understand the importance of quickly resolving IT issues and prioritize rapid response times. Our dedicated team is always available, ensuring your business experiences minimal downtime. Whether it’s a minor glitch or a critical system failure, we act swiftly to keep your operations running smoothly and efficiently.

No Long Term Contracts

At Captain IT, we believe in building lasting relationships through exceptional service, not binding contracts. Our no-long-term contract policy provides you with the flexibility to use our services as needed without being tied down. This approach reflects our confidence in delivering value and allows you to adjust your IT support as your business evolves.

Expertise and Experience

With over 14 years of extensive experience and deep industry knowledge, our team excels in managing complex IT environments, offering you expert guidance and support. Whether your business faces routine challenges or requires advanced technical solutions, we bring a wealth of expertise to ensure you receive top-tier service.

Tailored IT Support

We understand that every business has unique IT needs. Our customized support covers everything from cybersecurity and network management to IT consulting, addressing your specific challenges. We work closely with you to enhance operational efficiency and achieve your long-term goals. Our results-driven approach ensures that our IT solutions are aligned with your business objectives, delivering measurable outcomes.

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Message From Our CEO

At Captain IT, our mission is to deliver tailored IT solutions with precision and care. I’m Anthony Hernandez, CEO of Captain IT—a technologist, husband, and father of six—passionate about technology and helping others. From designing network infrastructures for Green Dot Public Schools to founding Captain IT, my journey has been driven by hard work, innovation, and a commitment to excellence. We prioritize listening first, understanding your unique needs to develop solutions that empower your organization. As your trusted IT partner, we promise reliable service and long-term collaboration. Together, we’ll overcome challenges and achieve success.
– Anthony Hernandez

CEO of Captain IT

Our Story

Captain IT’s History

2010
Humble Begininnings

Full Service Tech, Inc. was founded in Anthony's garage. After being laid off during the 2008 financial crisis, Anthony began repairing residential computers to support his family.

2012
A Shift to B2B Services

The company moved into its first office space, transitioning to exclusively serve small businesses in the Inland Empire as a dedicated IT service provider.

2015
Growing the Team

Full Service Tech hired its first employee, ensuring the same high- quality service while supporting the company's growth.

2017
Rebranding as Captain IT

The DBA "Captain IT" was launched, bringing a fresh, customer-focused approach to the MSP industry. The core value, "Sense of Urgency," was established to emphasize fast and responsive service.

2018
A New Home for Growth

Captain IT purchased a building to centralize operations and support an expanding team.

2020
Thriving Through Adversity

During the COVID-19 pandemic, Captain IT excelled by helping clients implement seamless Work-from- Home solutions, ensuring business continuity in challenging times.

2021
Expanding the Fleet

Captain IT acquired its first four service vehicles, enabling efficient delivery of IT services across the Inland Empire and Los Angeles.

2024
Expanding to Los Angeles

Captain IT entered the LA market, delivering exceptional IT services to new and existing customers in the area.

A Shift to B2B Services

2012

The Company moved into its first office space, transitioning to exclusively serve small businesses in the inland empire as a dedicated IT service provider.

A Shift to B2B Services

2015

The Company moved into its first office space, transitioning to exclusively serve small businesses in the inland empire as a dedicated IT service provider.

A Shift to B2B Services

2018

The Company moved into its first office space, transitioning to exclusively serve small businesses in the inland empire as a dedicated IT service provider.

Our Approach to Client Success

Captain IT ensures a seamless, comprehensive service process, from initial assessment to ongoing support, tailored to meet your business’s specific IT needs and drive long-term success.

Initial Assessment

We begin by gathering critical information about your business’s IT infrastructure, challenges, and goals. This initial assessment helps us understand your unique needs and forms the foundation for our tailored approach.

Initial Consultation and Assessment

We conduct an in-depth consultation to explore your IT environment, identify potential security risks, and align our services with your business objectives. This step allows us to pinpoint critical areas requiring immediate attention.

Onboarding

Our seamless onboarding process ensures that our services are integrated into your existing systems with minimal disruption. We work closely with your team to facilitate a smooth transition and ensure all initial setups meet your expectations.

Assessment

A comprehensive assessment of your current IT environment follows, involving a detailed analysis of vulnerabilities, system performance, and compliance with industry standards. This evaluation allows us to identify areas for enhancement and optimization.

Proposal Development

Based on our findings, we develop a customized proposal that outlines specific IT solutions tailored to your business. This proposal includes detailed plans for addressing identified challenges and optimizing your IT infrastructure.

Implementation

We execute the proposed solutions precisely, deploying advanced technology and strategies to strengthen your IT infrastructure. We minimize operational disruption while ensuring all systems are fully optimized and secure.

Support

Our commitment extends beyond implementation. We provide ongoing support to keep your IT systems robust and secure. With proactive maintenance and monitoring, we address potential issues before they impact your business operations. Our state-of-the-art ticket system ensures every support request is tracked and addressed promptly.

Meet Our Team

Anthony H.

I love traveling with my family and creating unforgettable memories together. We’ve embarked on several cruises to destinations like the Caribbean, Mexico, and soon Alaska. I deeply appreciate nature and National Parks—my favorite being Yellowstone. Technology is my passion, and I am dedicated to working hard to provide for my family.

Lucas S.

I am a proud US Army Veteran with nearly 10 years of leadership and Field Artillery experience. My most difficult challenge in life has been pushing myself to be the best role model I can be for my amazing wife and two beautiful children. Quality customer service and technology have been a passion of mine.

Marissa G.

I am a young, ambitious individual with a passion for travel and exploration. Personal growth and career success motivate me to give my best in everything I do. I’m driven by the desire to achieve my goals and continually strive for excellence, embracing new challenges and opportunities along the way.

Kevin D.

I’m a passionate fan of auto racing, from F1 and IndyCar to IMSA and WEC. When I’m not watching races, I’m racing online with my sim racing rig. I’m also an avid sports fan, cheering for the Los Angeles Dodgers and Tampa Bay Buccaneers. During MLB season, my wife and I can often be found enjoying games at Dodger Stadium.

Alex B.

I’m a mother of two who loves creating unforgettable memories and experiences with my kids. My family is my top priority and biggest motivation. We’re passionate about sports and sneakers, which keeps life exciting. Being part of Captain IT has been an incredibly rewarding journey, and I’m proud to contribute to such a dynamic team.

Shaima M.

I enjoy journaling and activities that bring peace and knowledge, like reading and meditating. These practices help me stay grounded and focused. I’m excited about my journey with Captain IT and look forward to growing both personally and professionally while making meaningful contributions to the team.

Saul A.

I’m naturally curious and love exploring how things work, especially in technology. Passionate about helping others, I’m always looking for opportunities to learn and grow. Outside of work, I enjoy quality time with my family, watching sports and movies, and discovering new hobbies that keep life exciting and fulfilling.

Cameron G.

I hold a degree in cybersecurity and have a deep passion for exploring and learning new technologies. Outside of work, I’m highly dedicated to martial arts and pursuing advanced education, constantly striving for growth and improvement in both my personal and professional life.

Nancy R.

I’m a proud mother of six, staying busy with their soccer games, acrobatics, concerts, and other activities. Our family loves traveling, attending church, exploring, and making unforgettable memories together. In my free time, I enjoy reading, listening to audiobooks, podcasts, and music, which keeps me inspired and refreshed.

Bradley J.

I’m a US Army Veteran and father of two girls, currently pursuing a bachelor’s degree in Cybersecurity at Purdue University. With six years of IT Security experience, I’m dedicated to expanding my expertise. In my free time, I enjoy gaming and staying updated on the latest trends by listening to IT Security podcasts.

Our Headquarters

Captain IT proudly provides top-tier Managed IT Services, IT Support, Cybersecurity and IT Consulting services with our headquarters based in Los Angeles and Riverside, California. This enables us to efficiently provide timely, consistent, and personalized IT solutions throughout Southern California.

Los Angeles

835 Wilshire Blvd, Ste 500, Los Angeles CA, 90017

Riverside

1465 Spruce St Suite B, Riverside, CA 92507

What clients say about us as their IT Partner

"I APPRECIATE THEIR PATIENCE"
Has been with Captain IT for 5 years

 I love the fact that Captain IT is local. My last IT company would have me wait up to 2 weeks for them to resolve CRITICAL issues that heavily affected my company, and I felt like I had to wait in line to get my turn. When I call Captain IT with a critical issue, they are onsite within the day. They helped me understand what caused the issue to prevent it from happening again. I appreciate their patience with employees and me in resolving issues.

GREG SZUBА​
Vice President Peaks Seasons, Inc.
"RESPONSE TIME IS EXCELLENT"
Has been with Captain IT for 13 years

“Captain IT’s response time is excellent and very appreciated. When you need them, they will be there for you! Captain IT has been our IT support company for over 10 years. I highly recommend them because they are always reliable and address our needs proactively. They have also helped us throughout the years with cybersecurity impleme

JEFF TANNER

CEO Best Buy Automotive Equipment, Inc.

"CAPTAIN IT IS THE ONLY WAY!!"
Has been with Captain IT for 10 years

“I highly recommend Captain IT because I know that they will be there for me when I have a problem. They always get back to me right away. I have access to them whenever I need them to help me. As soon as I have a problem, I email Captain IT and I get an email response knowing that they have seen my email and they let me know they will be working on it. I don’t feel alone. I almost feel they are in my office in the next room. For us Captain IT is the only WAY!!

MICHELLE CENICEROS

Office Manager CAI, Inc.

"WITH CAPTAIN IT, I KNOW I CAN SAVE MONEY"
Has been with Captain IT for 7 years

“We have been working with Captain IT forover a decade now. Our agency has had many benefits since working with Captain IT, but I think the single best benefit has been their flexibility and constant support.When we’ve had IT emergencies, I’ve been able to call in and get immediate help! That is absolutely comforting to me, since I don’tknow much about IT. The big differencebetween Captain IT and other firms we’ve used is their friendliness with all of our staff. It doesn’t matter who calls in; they are always friendly and helpful with my staff.

DIANA PINTO

Executive Officer LAMP, Inc.

"ALWAYS MAKE THEMSELVES AVAILABLE"
Has been with Captain IT for 4 years

“We love Captain IT because they always make themselves available when we need them. I feel they have a family touch with expert service, big enough to serve, not too big to fail. Get with Captain IT, because they deliver when nobody else will”.

MUSTAFA AZIZI

CEO Zuum, Inc.

"PERSONALIZED SERVICE AND THEIR FULL ATTENTION"
Has been with Captain IT for 14 years

“We have worked with several IT companies before, and what Captain IT does better than others is that they are a “one-stop shop” and for a company like us, it’s great to have someone who can install the hardware and software. All the while making sure it will all be not only enough but will work together. It just takes all the headaches out of the equation. Captain IT will give you personalized service and their full attention when needed.

RANDY LINCOLN
CEO Maximum Turbine Support, Inc.

Awards & Certifications

At Captain IT, our certifications and awards showcase our commitment to delivering dependable and secure IT services. These achievements reflect our expertise and dedication to staying updated with industry standards, ensuring your business receives reliable and responsible support.

Contact Captain IT

Call us at (800) 834-9795 to secure and optimize your IT infrastructure with Captain IT. Whether you need comprehensive managed IT services or robust cybersecurity solutions, our expert team is ready to ensure your business stays productive, secure, and ahead of evolving technology challenges.

Explore how Captain IT can tailor IT solutions that enhance your business’s efficiency and security.

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