Co-Managed IT Services To Augment Your IT Department
Many businesses struggle with IT challenges that internal teams can’t always handle alone. Whether your in-house IT department needs additional support or you require expert guidance for scaling your technology, Captain IT provides fractional IT services to bridge the gap. Why Choose Co-Managed IT?
- Flexible Support – Scale IT services up or down based on your needs
- Collaborative Approach – Work alongside your internal IT team to enhance efficiency
- Advanced Expertise – Gain access to specialized skills without hiring full-time staff
- Proactive Security – Reduce downtime and prevent threats with ongoing monitoring
- Strategic IT Planning – Align technology with business goals for long-term growth
For over 14 years, Captain IT has partnered with small businesses in Southern California to strengthen internal IT teams with external resources.
Call today to discover how co-managed IT services can optimize your business, reduce costs, and enhance your internal IT capabilities.
Purpose
Struggling with IT Challenges?
Complexity within IT systems hinders many small and medium-sized businesses (SMBs) from managing their cybersecurity risks, scaling resources, or handling day-to-day tasks. Issues like these contribute greatly to the prevalence of downtime, reduced productivity, and increased costs, which impede competitiveness in dynamic markets.
Captain IT’s Co-Managed IT Services will give you a partner who makes things easier, keeps systems safe, and grows the IT setup along with the expansion of business goals. From active monitoring and threat detection to flexible, scalable solutions like cloud services and server virtualization, we provide seamless, managed IT support to improve efficiency and productivity.
IT SUPPORT SERVICES
What Our Co-Managed IT Services Includes?
Captain IT provides technical IT support services, including emergency, remote, onsite, and help desk support. We help SMBs handle all kinds of technical problems, software issues, and system failures with ticket management and proactive maintenance. Our services minimize downtime and improve productivity by providing expert resources for complex issues that may be outside the scope of internal IT teams.
Captain IT lets SMEs collaborate hassle-free, secures data, and scales up their businesses with cloud solutions such as Microsoft 365, Microsoft Azure, Cloud Security, Managed DaaS, and SD-WAN. It ensures correct setup, manages license inventory, and optimizes services for agility and productivity in business while keeping critical resources secure.
Captain IT provides very effective cybersecurity solutions that include intrusion detection, threat monitoring, rapid response plans, secure email encryption, network security, MFA management, risk assessment, and vulnerability testing. We protect SMBs from malware, ransomware, and phishing attacks while guaranteeing protection with endpoint security and dark web monitoring while ensuring regulatory compliance with HIPAA, PCI-DSS, ITAR, and ISO 27001.
We constantly optimize, manage firewalls, and monitor hardware to provide small and medium-sized businesses with robust network management of Cisco Wi-Fi, Fortinet, Ubiquity, VOIP Phone, and Network Cabling. Captain IT minimizes outages, reinforces connectivity, and keeps your network secure and high-performing for daily business processes and development.
Captain IT helps align SMBs’ IT strategies with their business objectives while offering customized IT consulting services like cloud migration consulting, IT assessments, virtual CIO services, and governance, risk, and compliance. This service helps leverage digital transformation, optimize IT workflows for the best outcomes, and ensure strategic investments in improved productivity, cost efficiency, and sustained growth.
We make sure the SMBs are prepared for disruption with disaster recovery strategies, data backups, and failover solutions. Captain IT creates robust plans to maintain business continuity in case of cyber-attacks, natural disasters, or system failures, resulting in minimal downtime and no significant financial losses.
Captain IT allows SMBs to effectively use their resources by allowing multiple virtual servers to run on a single machine. Our server virtualization solutions minimize infrastructure costs, enable scalability, and make sure businesses can maximize their efficiency with minimum hardware and maintenance overhead.
Captain IT gives SMBs access to cost-effective hardware leasing solutions. These solutions provide access to servers, laptops, and workstations at no upfront investment. This model removes the financial burden so businesses can stay updated with the latest technology and do not have to worry about equipment obsolescence.
SERVICES
Why Choose Captain IT For Co-Managed IT Services?
Captain IT provides customized solutions, professional support, and Co-Managed IT Services based businesses that get your team operating smoothly with the most advanced technology and ongoing maintenance support. Our skilled team offers flexible solutions for day-to-day tasks to long-term strategic IT planning, including network support, cloud management, and cybersecurity services. We align technology investments with business outcomes through transparent fixed-fee pricing, proactive system monitoring, active IT support, and strategic IT consulting, which can be instrumental in reducing downtime and boosting efficiencies. Captain IT is your trusted MSP in growth and success.
- Expertise and Experience
- Comprehensive IT Management
- Fixed-Fee Transparency
- IT Support Help Desk
- Proactive Maintenance Support
- Strategic Consulting Partnership
Onboarding
How Captain IT Implements Co-managed IT Services?
Captain IT ensures seamless integration and long-term efficiency with a structured approach to implementing co-managed IT services tailored to meet your business needs.
Initial Assessment & Consultation
Initial Assessment & Consultation
We audit your IT systems, identify problems, and understand the business objectives to devise and implement a solution. Book a consultation today to see how our unique services can optimize your IT operations to drive business growth.
Onboarding
Onboardng
Our smooth onboarding process integrates our services into your current systems and workflows with minimal disruption. We make sure the transition is seamless and aligns with your business operations and IT goals from day one.
Assessment
Assessment
We conduct a thorough assessment of your IT infrastructure to identify inefficiencies, risks, and areas for improvement. Such in-depth analysis will enable us to create a roadmap for optimization and better performance.
Implementation
Implementation
We implement tailored solutions, integrating high-level technologies to meet your needs. Our deployment guarantees smooth operations with clearly aligned IT strategies for short- and long-term business outcomes.
Support
Support
Captain IT provides ongoing support and proactive maintenance to fix issues before they can even occur. We work to improve efficiency, strengthen security, and future-proof your IT systems.
Industries We Serve
We provide tailored IT solutions to meet the unique needs of businesses, ensuring seamless operations, enhanced productivity, and robust security across various sectors.
Location We Serve
Captain IT proudly delivers expert Co-Managed IT Solutions to businesses ensuring seamless IT solutions tailored to your needs in these critical locations for enhanced productivity and growth.
Our Partners For Co-Managed IT Services
What clients say about us as their IT Partner
I want to come onboard – JOIN the CAPTAIN
Awards & Certifications
At Captain IT, our certifications and awards showcase our commitment to delivering dependable and secure IT services. These achievements reflect our expertise and dedication to staying updated with industry standards, ensuring your business receives reliable and responsible support.
FAQs
Frequently Asked Questions
1. Are Co-Managed IT Services Flexible Enough to Adapt to Unique Business Needs?
2. How Quickly Can IT Issues Be Resolved with Co-Managed IT Services?
With co-managed IT services, IT issues are resolved quickly and efficiently through active IT support from Captain IT. We collaborate with your internal team to address critical problems, minimize downtime, and ensure seamless business operations and productivity.