Co-Managed IT Services To Augment Your IT Department

Many businesses struggle with IT challenges that internal teams can’t always handle alone. Whether your in-house IT department needs additional support or you require expert guidance for scaling your technology, Captain IT provides fractional IT services to bridge the gap. Why Choose Co-Managed IT?

  • Flexible Support – Scale IT services up or down based on your needs
  • Collaborative Approach – Work alongside your internal IT team to enhance efficiency
  • Advanced Expertise – Gain access to specialized skills without hiring full-time staff
  • Proactive Security – Reduce downtime and prevent threats with ongoing monitoring
  • Strategic IT Planning – Align technology with business goals for long-term growth

For over 14 years, Captain IT has partnered with small businesses in Southern California to strengthen internal IT teams with external resources.

Call today to discover how co-managed IT services can optimize your business, reduce costs, and enhance your internal IT capabilities.

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Purpose

Struggling with IT Challenges?

Complexity within IT systems hinders many small and medium-sized businesses (SMBs) from managing their cybersecurity risks, scaling resources, or handling day-to-day tasks. Issues like these contribute greatly to the prevalence of downtime, reduced productivity, and increased costs, which impede competitiveness in dynamic markets.

Captain IT’s Co-Managed IT Services will give you a partner who makes things easier, keeps systems safe, and grows the IT setup along with the expansion of business goals. From active monitoring and threat detection to flexible, scalable solutions like cloud services and server virtualization, we provide seamless, managed IT support to improve efficiency and productivity.

IT SUPPORT SERVICES

What Our Co-Managed IT Services Includes?

Captain IT provides technical IT support services, including emergency, remote, onsite, and help desk support. We help SMBs handle all kinds of technical problems, software issues, and system failures with ticket management and proactive maintenance. Our services minimize downtime and improve productivity by providing expert resources for complex issues that may be outside the scope of internal IT teams.

Captain IT lets SMEs collaborate hassle-free, secures data, and scales up their businesses with cloud solutions such as Microsoft 365, Microsoft Azure, Cloud Security, Managed DaaS, and SD-WAN. It ensures correct setup, manages license inventory, and optimizes services for agility and productivity in business while keeping critical resources secure.

Captain IT provides very effective cybersecurity solutions that include intrusion detection, threat monitoring, rapid response plans, secure email encryption, network security, MFA management, risk assessment, and vulnerability testing. We protect SMBs from malware, ransomware, and phishing attacks while guaranteeing protection with endpoint security and dark web monitoring while ensuring regulatory compliance with HIPAA, PCI-DSS, ITAR, and ISO 27001.

We constantly optimize, manage firewalls, and monitor hardware to provide small and medium-sized businesses with robust network management of Cisco Wi-Fi, Fortinet, Ubiquity, VOIP Phone, and Network Cabling. Captain IT minimizes outages, reinforces connectivity, and keeps your network secure and high-performing for daily business processes and development.

Captain IT helps align SMBs’ IT strategies with their business objectives while offering customized IT consulting services like cloud migration consulting, IT assessments, virtual CIO services, and governance, risk, and compliance. This service helps leverage digital transformation, optimize IT workflows for the best outcomes, and ensure strategic investments in improved productivity, cost efficiency, and sustained growth.

We make sure the SMBs are prepared for disruption with disaster recovery strategies, data backups, and failover solutions. Captain IT creates robust plans to maintain business continuity in case of cyber-attacks, natural disasters, or system failures, resulting in minimal downtime and no significant financial losses.

Captain IT allows SMBs to effectively use their resources by allowing multiple virtual servers to run on a single machine. Our server virtualization solutions minimize infrastructure costs, enable scalability, and make sure businesses can maximize their efficiency with minimum hardware and maintenance overhead.

Captain IT gives SMBs access to cost-effective hardware leasing solutions. These solutions provide access to servers, laptops, and workstations at no upfront investment. This model removes the financial burden so businesses can stay updated with the latest technology and do not have to worry about equipment obsolescence.

SERVICES

Why Choose Captain IT For Co-Managed IT Services?

Captain IT provides customized solutions, professional support, and Co-Managed IT Services based businesses that get your team operating smoothly with the most advanced technology and ongoing maintenance support. Our skilled team offers flexible solutions for day-to-day tasks to long-term strategic IT planning, including network support, cloud management, and cybersecurity services. We align technology investments with business outcomes through transparent fixed-fee pricing, proactive system monitoring, active IT support, and strategic IT consulting, which can be instrumental in reducing downtime and boosting efficiencies. Captain IT is your trusted MSP in growth and success.

Onboarding

How Captain IT Implements Co-managed IT Services?

Captain IT ensures seamless integration and long-term efficiency with a structured approach to implementing co-managed IT services tailored to meet your business needs.

Initial Assessment & Consultation

Initial Assessment & Consultation

We audit your IT systems, identify problems, and understand the business objectives to devise and implement a solution. Book a consultation today to see how our unique services can optimize your IT operations to drive business growth.

Onboarding

Onboardng

Our smooth onboarding process integrates our services into your current systems and workflows with minimal disruption. We make sure the transition is seamless and aligns with your business operations and IT goals from day one.

Assessment

Assessment

We conduct a thorough assessment of your IT infrastructure to identify inefficiencies, risks, and areas for improvement. Such in-depth analysis will enable us to create a roadmap for optimization and better performance.

Implementation

Implementation

We implement tailored solutions, integrating high-level technologies to meet your needs. Our deployment guarantees smooth operations with clearly aligned IT strategies for short- and long-term business outcomes.

Support

Support

Captain IT provides ongoing support and proactive maintenance to fix issues before they can even occur. We work to improve efficiency, strengthen security, and future-proof your IT systems.

Location We Serve

Captain IT proudly delivers expert Co-Managed IT Solutions to businesses ensuring seamless IT solutions tailored to your needs in these critical locations for enhanced productivity and growth.

Our Partners For Co-Managed IT Services

What clients say about us as their IT Partner

I love the fact that Captain IT is local. My last IT company would have me wait up to 2 weeks for them to resolve CRITICAL issues that heavily affected my company, and I felt like I had to wait in line to get my turn. When I call Captain IT with a critical issue, they are onsite within the day. They helped me understand what caused the issue to prevent it from happening again. I appreciate their patience with employees and me in resolving issues.
GREG SZUBА​
Vice President Peaks Seasons, Inc.
Captain IT’s response time is excellent and very appreciated. When you need them, they will be there for you! Captain IT has been our IT support company for over 10 years. I highly recommend them because they are always reliable and address our needs proactively. They have also helped us throughout the years with cybersecurity impleme
JEFF TANNER
CEO Best Buy Automotive Equipment, Inc.
I highly recommend Captain IT because I know that they will be there for me when I have a problem. They always get back to me right away. I have access to them whenever I need them to help me. As soon as I have a problem, I email Captain IT and I get an email response knowing that they have seen my email and they let me know they will be working on it. I don’t feel alone. I almost feel they are in my office in the next room. For us Captain IT is the only WAY!!
MICHELLE CENICEROS
Office Manager CAI, Inc.
We have been working with Captain IT for over a decade now. Our agency has had many benefits since working with Captain IT, but I think the single best benefit has been their flexibility and constant support. When we’ve had IT emergencies, I’ve been able to call in and get immediate help! That is absolutely comforting to me, since I don’t know much about IT. The big difference between Captain IT and other firms we’ve used is their friendliness with all of our staff. It doesn’t matter who calls in; they are always friendly and helpful with my staff.
DIANA PINTO
Executive Officer LAMP, Inc.
We love Captain IT because they always make themselves available when we need them. I feel they have a family touch with expert service, big enough to serve, not too big to fail. Get with Captain IT, because they deliver when nobody else will
MUSTAFA AZIZI
CEO Zuum, Inc.
We have worked with several IT companies before, and what Captain IT does better than others is that they are a “one-stop shop” and for a company like us, it’s great to have someone who can install the hardware and software. All the while making sure it will all be not only enough but will work together. It just takes all the headaches out of the equation. Captain IT will give you personalized service and their full attention when needed.
RANDY LINCOLN
CEO Maximum Turbine Support, Inc.
Highly recommended! Captain IT helped our construction business upgraded all of our on premise severs. Anthony and his team are great, they helped spec all new servers & hardware then installed everything. Captain IT setup all of the new servers,performed a difficult data migration including our domain & mail servers.They even helped our team with all their mobile devices,we appreciated their expertise.
Garrett Frank
Our company has been using Captain IT for the past few years and have not regretted it once! Their staff is friendly, helpful and quick to respond to our issues. We are happy with the service we have revived. Our office would recommend other businesses whether it's small or big.
Dynasty Solutions
Jesus has always been so helpful with all our computer/internet needs.
Linda O'connell
Mark and Jesus were both were very professional and courteous. They took time to understand the nature of the problem; explained their services/billings and solved the problem in minutes. I highly recommend using Captain IT. It is nice that they are also local but they can also help remotely. Thank you both.
Frank Vora
Captain IT has very friendly staff. Our rep was Jesus and I would highly recommended them since they are always there to answer any questions and if they miss your call they will call you right back.
Elizabeth Lopez
Anthony and his personnel are great. I receive great and fast service from his company. I highly recommend this Company
Tammy Roberts

I want to come onboard – JOIN the CAPTAIN

Awards & Certifications

At Captain IT, our certifications and awards showcase our commitment to delivering dependable and secure IT services. These achievements reflect our expertise and dedication to staying updated with industry standards, ensuring your business receives reliable and responsible support.

FAQs

Frequently Asked Questions

1. Are Co-Managed IT Services Flexible Enough to Adapt to Unique Business Needs?

Yes, our co-managed IT services are fully customizable to your needs. We develop customized solutions that easily fit into your current IT environment to ensure they solve your specific challenges and meet your unique business objectives.

With co-managed IT services, IT issues are resolved quickly and efficiently through active IT support from Captain IT. We collaborate with your internal team to address critical problems, minimize downtime, and ensure seamless business operations and productivity.

We follow industry best practices and perform regular audits to maintain HIPAA, PCI-DSS, ITAR, and ISO compliances. Our solid security frameworks protect your operation and business from possible regulatory risks and penalties.